Regional Sessions:

Casualty Track:

Serious injury loss evaluation in good faith.  How to deal with excess exposure potential, Bad Faith “set up” claims, social inflation.  Use of experts to assist in evaluation and negotiation of these significant or alleged significant cases

Auto accident investigation and/or reconstruction. Using technology from vehicles and scene to recreate and defend the loss

Premise liability claims: duties owed to all parties, risks, coverage, investigation and evaluation. 

Work product (CGL claims): coverage, defense issues and evaluation/negotiation of these cases

Personal Auto policy: common coverage issues and analysis

Casualty case law update: East coast focus (or National) update on recent decisions of interest in the casualty world and implication of those decisions 

Property Track: 

1st Party Exposures from Underground Storage Tanks: coverage investigation, remediation and damage evaluation

Technology update for Property Claim Evaluation: analyze latest tech that assists desk and field adjusters in evaluating property loss

Handling Condo Claims:  Looking from perspective of condo owner’s policy as well as condo association.  How do the policies interplay? Investigative techniques, handling damages and securing a fair resolution

Property Case Law update:  East Coast focus on recent cases of interest

Investigating Fire Losses for Fraud and/or Subrogation potential: Scene preservation, home monitoring devices/technology impact on investigation, handling losses in good faith,  using facts found to resolve/defend case

Dealing with Challenging Contractors and/or Public Adjusters:

Navigating supply chain issues in the resolution of property losses

General Interest Track:

Handling supplements on Auto and HO cases:  with more virtual inspections or desk handled/policy holder self service claims. How to handle potential missed damages and supplemental claims.

Alternative Dispute Resolution:  Mediation and use of ADR to resolve damage disputes on 1st and 3rd party claims.  Impact of virtual mediations post COVID

Effective Deposition Preparation and Techniques for Claims Professionals: Tips on proper deposition preparation and handling deposition questions

Success Skills Session:  Looking for a session on a success skill such as listening skills, dealing with challenging customers and circumstances.  Open to suggestions and great ideas.